I am a London based human centered designer and innovation consultant.
​
I specialise in cross category innovation between user insight and product design. A key aspect of my role is to dramatically de-risk your innovation process.
​
My aim is to help teams to find forward looking and resourceful solutions for thriving in today's heavily disrupted markets.
I am a London based human centered designer and innovation consultant.
​
I specialise in cross category innovation between user insight and product design. A key aspect of my role is to dramatically de-risk your innovation process.
​
My aim is to help teams to find forward looking and resourceful solutions for thriving in today's heavily disrupted markets.
I am a London based human centered designer and innovation consultant.
​
I specialise in cross category innovation between user insight and product design. A key aspect of my role is to dramatically de-risk your innovation process.
​
My aim is to help teams to find forward looking and resourceful solutions for thriving in today's heavily disrupted markets.
I am a London based human centered designer and innovation consultant.
​
I specialise in cross category innovation between user insight and product design. A key aspect of my role is to dramatically de-risk your innovation process.
​
My aim is to help teams to find forward looking and resourceful solutions for thriving in today's heavily disrupted markets.
I am a London based industrial design consultant with a specialist product innovation skill set and a background in strategy and communication. Since graduating from the MA Industrial Design course at Central Saint Martins School of Art and Design in 2012, I have been operating in cross category innovation between user insight and product design. My services are modular and can be tailored to suit a diverse range of projects.
I am a London based industrial design consultant with a specialist product innovation skill set and a background in strategy and communication. Since graduating from the MA Industrial Design course at Central Saint Martins School of Art and Design in 2012, I have been operating in cross category innovation between user insight and product design. My services are modular and can be tailored to suit a diverse range of projects.
I am a London based industrial design consultant with a specialist product innovation skill set and a background in strategy and communication. Since graduating from the MA Industrial Design course at Central Saint Martins School of Art and Design in 2012, I have been operating in cross category innovation between user insight and product design. My services are modular and can be tailored to suit a diverse range of projects.
I am a London based industrial design consultant with a specialist product innovation skill set and a background in strategy and communication. Since graduating from the MA Industrial Design course at Central Saint Martins School of Art and Design in 2012, I have been operating in cross category innovation between user insight and product design. My services are modular and can be tailored to suit a diverse range of projects.
Your human centered designer
and innovation consultant
Your human centered designer
and innovation consultant
KTN Learning Ecosystem
Leading and empowering a community through remote collaboration design
Human-centered Transformation Community of Practice Management Remote Collaboration Design
THE CHALLENGE
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Innovate UK KTN is a public sector agency specialised in delivering in-person events, workshops and conferences. With Covid-19 hitting the UK, the organisation was suddenly unable to carry out its work as normal. As an organisation with a distributed team, it needed new ways of working that would break down silos and help teams truly collaborate.
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THE APPROACH
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The goal of this project was to help the organisation embrace the new remote way of working by sharing human-centered design tools to supercharge the organisation's ability to deliver new client-facing digital workshops and events. This required digital-first facilitation skills training, peer learning and collaboration opportunities.
With a focus on culture transformation and working closely with the senior leadership team, I helped the organisation leverage human-centered design and agile methodologies to enable the organisation transform and re-organise all the in-person work to be delivered remotely. To do this I led the setting up of an Experiential Learning Ecosystem aimed to nurture and empower an online community of practice around workshop design and facilitation.​​​
THE RESULT
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By intersecting quantitative data and qualitative interview learnings we were able to track the impact that the Experiential Learning Ecosystem had on the organisation - this is what emerged:
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the community of facilitators we nurtured changed how the organisation delivered value to its clients, maintaining revenue streams through the disruption and generating new income opportunities for Innovate UK KTN
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the people we trained felt more resilient, creatively confident and better equipped to thrive in 'remote mode'
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thanks to the ease of collaboration enabled through the learning programme, our participants felt the organisation was less siloed and able to deliver more high-quality work through cross-functional collaboration.