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Marco Monterzino | Human-centered Designer & Innovation Facilitator
Marco Monterzino | Human-centered Designer & Innovation Facilitator

KTN Sprints at Scale

Streamlining team workflow through an agile way of working
 New Ways of Working     Workshop Design     Facilitation    

THE CHALLENGE

An increasing pressure on Innovate UK KTN's Innovation Studio: both internal and external stakeholders are demanding an increasing number of workshop activities to be designed bringing the 5-strong team up to capacity and making it unable to meet the demand.

Marco Monterzino | Human-centered Designer & Innovation Facilitator
THE APPROACH

To avoid having to create bespoke workshops from scratch every time the team was requested a participatory activity, I recomended that the team would offer offer only 1 product: modular design sprints. To do this we collaboratively expanded on the GV Design Sprint process by breaking it down into simple modules that can be assembled and deployed flexibly within a time frame that goes from 1 hour to 1 week.
Marco Monterzino | Human-centered Designer & Innovation Facilitator
Marco Monterzino | Human-centered Designer & Innovation Facilitator
Marco Monterzino | Human-centered Designer & Innovation Facilitator
THE RESULT
The outcome of this work was a series of modules that could be assembled 'like lego bricks' into easily tailored sprints. This modular design sprint was specifically fine tuned to the needs of a public sector organisation, including among others:
  • Pre-sprint workshop: to work with the client who requests the workshop activity in defining the roles and overall ambitions of the project. This is also deployed to understand whether  the project team is ready for a sprint or whether it needed activities such as a piece of  user research or strategic planning to be carried out first. 
  • Impact tracking workshop: this is a 2-part workshop based on 2 logic models. Part 1 aims to define what is the expected impact of the sprint and the metrics of success. Part 2 reflects on the learnings and defines the transformation that the Sprint activities facilitated.
  • 2-hour problem framing module: to align a team of up to 8-10 participants around a shared definition of the problem space and the opportunities within it.
  • 2-hour ideation module: to bring together a team of up to 8-10 participants to create and prioritise solution ideas collaboratively in an agile way.
For each workshop format guides and kits were created for in-person activities as well as Mural templates for remote as well as hybrid activities.
 
In this way the Innovation Studio was able to manage and selectively prioritise at scale all the incoming requests by deploying the right modules to each workshop request that would classify for a sprint.


TESTIMONIALS

AI Adoption Framework Sprint:
'' The soft approach to it, the way Marco moved things gently from the beginning up to the end without making me feel bored but empowered. Also, by bringing in that clever aspect of presenting matters in a strategic and impactful way, that made me very happy. The sessions were also very sociable and happy, I really enjoyed working with him. ''

Caroline Chibelushi
Knowledge Transfer Manager – Artificial Intelligence
Innovate UK KTN
Net Zero Strategy Sprint:
'' I just wanted to say how great I thought yesterday’s sprint was. It was the first sprint I have attended to and I thought it was very well structured and organised.
It can be hard to keep energy levels up in long meetings but you did so perfectly. Looking forward to the next one! ''


Emma Bortnik
Change Partner
I
nnovate UK KTN
Innovation Xchange Sprint:
'' The added value that Marco brought to the project was his ability to creatively open new avenues of discussion and then build on them to provide well structured options for us to adopt or adapt. I was sceptical of the approach to begin with, but he quickly won me over both through the quality of the suggestions he made and, importantly, the collaborative manner in which he fired them; this definitely felt like a co-creation using methods I would never have considered previously.''

Chris Bagley
Head of Infrastructure
I
nnovate UK KTN

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Marco Monterzino | Human-centered Designer & Innovation Facilitator

© Marco Monterzino Design 2024

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